Offers

No refund in case of cancellation.

Reservation payment must be made upon booking.

Prices

Prices are per night and vary depending on the apartment and season.

Minimum stays depend on each apartment.

The price includes water and electricity supply.

Air conditioning will be charged throughout the year.

For bookings in buildings with several apartments, that is: Mariscal 4 & 5, Gemelos 2 & 4, Paraíso 10, a specific floor will not be guaranteed, but we do take note of preferences.

Currency exchange

Official exchange rate. No ommission on cash. 

Cancellations

•  Refundable option 14 days
  • Free cancellation for reservations 14 days before arrival (promotions not included).
  • Cancellation after 14 days before arrival, 100% of the reservation will be charged.
  • Charge of 100% for no-show.

• Refundable option 7 days
  • Free cancellation for reservations 7 days before arrival (promotions not included).
  • Cancellation after 7 days before arrival, 100% of the reservation will be charged.
  • Charge of 100% for no-show.

• Non-refundable option
  • Cancellation at any time or no-show will be charged 100% of the reservation.

Check in / out

Check in from 5pm.

Check out until 10am.

Early check in / late check out subject to availability and with extra cost.

All occupants must fill the online registratioin prior to key handover.

Handover of keys

In the office during business hours.

In case of out of hours, it will be specified in advance where to collect the keys.

Bail

It will be paid by credit or debit card before handing over the keys for a variable value between 150-1.000€ (depending on the apartment and season). For 2-bedroom apartments or groups of apartments, there will be an increase of 50€ in the deposit compared to what is advertised on the website and portals.

In case of loss or breakage of the keys' apartment there will be a cost of between 35-150€ depending on the type of door and community of owners.

Pool

The majority of the apartments have a seasonal open air pool. The opening dates are usually from June 15 to September 15 (indicative dates). More information available in our office.

Transfer & excursions

Possibility of hiring taxi service or transfers (shuttle) in our offices.

Tickets for amusement parks and excursions available at our offices.

Safes

Gestaltur will not be held responsible for any loss of clients' belongings. Thus, most apartments have a safe available to hire.

Parking

Gestaltur will not be held responsible for any possible damanges that could occur to your vehicle.

Office Hours

• Monday-Friday 10am to 6pm
• Saturday 10am to 2pm
  **Office hours may vary depending on the season.

Admission rights

The company Gestaltur S.L. It reserves the right of admission.